FAQ's

Whoever You Need For Consumers

 

Does it cost to use your service?

No, we are a completely free to use service. We don’t believe in holding back information and charging you to see it which is why you have access to professional's information straight away on their profiles. Start searching for a professional now!  

 

Got a Job That Needs Doing?

Just enter whoever you need and the location they are needed into the search bar on our homepage and press search. Browse through our many profiles, compare reviews and previous work and choose which professional you’d like to carry out the work.

 

What is your Facebook Recommend feature?

We understand that people trust the opinion of family and friends more than reviews from people we don’t know, which is why we have created our Facebook Recommend feature. You can quickly log in through Facebook, search for the service you require, and all the businesses that have been recommended by your Facebook friends will appear first within your search results.
Don’t worry if you don’t have a Facebook account as we still have the traditional reviews on business profiles, as well as their images and documents for you to go through and help you to decide. 

 

Found the Right Person?

When you have found the right person for you, you can contact them by phone, text or email to discuss a price, date, and timeframe for the job. You can also go directly through to their website for more information there or check out their Facebook page and contact them that way.

 

I can’t find a service I need?

If you can’t find a service, this may be because we don’t have a business that provides that service in your area just yet. We are constantly reviewing the searches that are made on our site and will try to recruit businesses to cover all actively searched services. 

As we have started locally, it may take some time to branch out across all areas. It is our goal at Whoever You Need to provide services to the whole of the UK. 

 

Whoever You Need For Businesses

 

What are the benefits of joining?

By joining, you will have a cost-effective way of connecting to local customers who are looking for your services. Create your comprehensive profile complete with pictures of previous work and certificates; Link to your website, Facebook page, telephone numbers and email address so you can be sure to be contacted one way or another. Select exact post codes with our easy to use interactive map and keep search distances within your catchment area. Read our full membership benefits here.

 

What is your Facebook Recommend feature?

Our Facebook Recommend feature allows your customers to promote your business to their Facebook friends from simply clicking the Recommend button on your WYN profile. This will then make your profile appear top of your customers friends search results when they are looking for your services in the areas you cover. We call it our virtual word-of-mouth tool! Don’t worry if you don’t have a Facebook account as this feature doesn’t require the need for you to have one, just the person pressing the Recommend button. 

 

What is the difference between standard and premium memberships?

Our standard membership lets you create a fully customisable profile that can be found by 1000’s. Build up reviews with your own review system and allow customers to recommend your business to their Facebook friends with our Facebook Recommend feature. 

Our premium membership has all the benefits of our standard membership, plus you will appear at the top of search results, leading to more inquiries. You will also have the ability to invite customers to view and review your profile, making it quicker and easier to build up your reviews.

 

What if I can’t find the service I want to provide when creating my profile?

We have tried our best to include as many services as possible for you to choose from when creating your account with us. Should you not be able to find a specific service however, please email us with the service you wish to provide, and a member of our team will contact you within 24 hours. As long as the service you require matches our mobile business criteria, we should approve and update our services for you to complete your sign up. You will receive a confirmation email letting you know as soon as this process is complete.

 

Haven’t Got a Trade?

No problem! Here at Whoever You Need there is a wide range of services you can provide from dog walking through to the growing trend of waiting in ques for customers. Wherever there is a demand for a service, we aim to provide someone to help. Want to provide a new, unique service? Contact a member of staff to see if we can help.

 

How can I get the best results from my profile?

To get the most out of your profile, we recommend you fill in as much information as possible about your business. Create an impressive gallery of your best work to show off what services you can provide, and upload certificates to let people know what skills you have. Don’t forget to keep updating your gallery with your most recent work to keep your profile current.

Once you have completed your profile, make sure you get your customers to help promote your business by leaving their reviews and pressing the Facebook Recommend button on your profile. The more recommends you receive, the more customers you are likely to get.

 

How do I cancel my membership?

If for whatever reason you would like to cancel your membership, simply go to your account, select to Update Profile and select the Cancel My Membership button at the bottom of the page. You will have full access to your account until the end of your month’s membership. Please note that we also offer a Pause Membership option where your payment method will be stopped immediately, and your profile will be temporarily removed from our search engine. This is helpful if you're strapped for cash one month and would like to re-activate your membership on a later date.